Frequently asked questions

What happens if my child is poorly?

If they have been unwell before you bring them to nursery, just give us a call to discuss.

If it’s a sickness bug they need to stay home for 48 hours after their last episode.

If your child becomes poorly whilst at nursery, we will of course ring to come and collect.

We are happy to give medicine under instruction if needed, but again the best thing to do is to discuss with your child’s room.

What should I pack in their nursery bag?

There are a few key items your child will need for a day at nursery.

All children will need:

·         2 full changes of clothes, including socks

·         Hats.

Babies and some toddlers will need:

·         Nappies and wipes

·         Bottom cream

·         Comforters

·         Milk bottles with formula or breast milk.

Where will my child sleep?

In our baby room we have two sleep rooms, with cots, pushchairs and bed mats, so depending on where your child sleeps best at home we will endeavour to mirror this at nursery.

Our toddlers sleep on bed mats in their room if a nap is needed.

Can I continue to breastfeed whilst my baby is at nursery?

We will support you as much as we can but this is something you need to think about before your child starts nursery.

You need to plan for your child to have a day away from Mummy, so consider how they will have their milk in advance. Can they take a bottle if needed? Can you express enough to keep up with their demand? (You can freeze in preparation.) Maybe consider topping up with formula if expressing is too challenging. If a bottle isn’t what you want to use then consider a beaker. 

When should I book a space for my child?

As soon as possible. Ideally you need to plan and book a space a year in advance. We charge a booking fee to secure your space until you need it.

Where do I go if I have a concern?

The first thing to do is to discuss with your child’s room as they can solve most concerns immediately. If you want to discuss things further or anything else please give Hayley a call.

If you ever feel that you are not happy with the solutions we have offered then please see our complaints procedures located in the policy section.

What will my child eat during a day at Busy Bees?

All food is provided at Busy Bees. Please ask to see a current menu.

Where will my child go to the toilet?

In the toddler and pre-school room there are child friendly miniature toilets.

Do you welcome the use of reusable nappies?

Of course, we are happy to follow your home routines.